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1. WHY CHOOSE PROFESSIONAL
FREIGHT SERVICES (PFS)?
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2. HOW LONG DOES IT TAKE FOR
MY FREIGHT TO ARRIVE?
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3. HOW DO I AVOID DESTINATION
STORAGE FEES?
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4. WILL I HAVE TO PAY DUTIES
OR TAXES AT THE OTHER END?
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5. ARE MY GOODS COVERED BY
INSURANCE?
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6. DOES PFS HANDLE SEA FREIGHT?
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7. ARE THERE ANY THINGS I
CAN'T PACK? WHAT ARE DANGEROUS GOODS?
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8. HOW CAN I HELP MY GOODS
TO NOT GET LOST?
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9. WHAT HAPPENS TO MY GOODS
AT THEIR DESTINATION?
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10. HOW DO I MAKE A BOOKING
WITH PFS?
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1. WHY CHOOSE PROFESSIONAL
FREIGHT SERVICES (PFS)?
At PFS we understand your
individual needs and concerns. With over
15 years experience in handling Excess Baggage,
we consistently endeavor to create a tailored
solution best suited to your international
freight needs. As an IATA
Accredited Agent, we offer rate savings
on all the major member airlines operating
from Australia.
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2. HOW LONG DOES IT TAKE FOR
MY FREIGHT TO ARRIVE?
For goods sent by airfreight,
allow just over one week. For goods sent
by sea freight, allow approximately Port
to Port - 18/22 days to S.E. Asia, 45 days
to Europe, 38 days to Canada & USA, 10 days
to New Zealand. We can advise you of the
most likely duration upon booking.
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3. HOW DO I AVOID DESTINATION
STORAGE FEES?
At PFS we acknowledge that
you may wish to travel before returning
to your home. If this is the case, just
let us know how long you wish us to hold
your things at our depot. We can then send
your goods to arrive around the same time
that you do!
The first week of storage is free and thereafter
we charge a small storage fee per week.
(see question 9)
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4. WILL I HAVE TO PAY DUTIES
OR TAXES AT THE OTHER END?
As a general rule, most countries
allow their returned residents duty free
concessions on their USED personal effects
which they have owned for more than one
year. If in doubt, you should contact your
local consular representative. CUSTOMS
LINKS
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5. ARE MY GOODS COVERED BY
INSURANCE?
Unaccompanied Baggage by air
is insured by International Airlines for
loss or visible damage on an airport to
airport basis for a compensation of approx
Australian Dollar $35.00 per kilo. Claims
must be made and reported at the airport
whilst taking delivery. Sea freight is not
covered by Insurance. In both
modes of transport, we recommend that you
consider Marine Transit Insurance.
We are an Authorised Distributor
for Carts Insurance underwritten by Allianz
Australia Insurance Limited.
For a free of obligation Marine
Insurance quotation please return the attached Marine
Insurance Quote form duly completed
to: sales@pfs.net.au
or Fax (03) 93352265.
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6. DOES PFS HANDLE SEA FREIGHT?
Yes. Sea freight may very
well be the best option for your goods especially
if you are taking a lot of things. You may
find yourself asking, air or sea? Our dedicated
team will work out the most cost and time
effective method for you at your time of
booking.
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7. ARE THERE ANY THINGS I
CAN'T PACK? WHAT ARE DANGEROUS GOODS?
There are a number of products
and substances which are potentially dangerous,
such as, FLAMMABLE LIQUIDS, MATCHES, LIGHTERS,
FIREWORKS, AEROSOLS, and MUST NOT be included.
This is not a complete list of hazardous
materials. As part of our procedure we require
you to declare your shipment free of any
dangerous goods. It is an offense to carry
dangerous goods aboard an aircraft.
Link to:-Dangerous
Goods.
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8. HOW CAN I HELP MY GOODS
TO NOT GET LOST?
Unlike passengers, unaccompanied
baggage does not find its way by itself.
It is most important that all your cartons,
suitcases and bags are properly labeled
inside and out with the name and destination
address. This way we can easily identify
and direct your shipment to your destination.
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9.
WHAT HAPPENS TO MY GOODS AT THEIR DESTINATION?
Once your freight
reaches it's destination, your appointed receiver
will be contacted immediately. Most airlines,
shipping lines or agents apply handling fees.
The receiver may then collect the goods from
the cargo terminal after Customs Clearance
and all local requirements have been attended
to. Goods must be collected within approximately
two days upon arrival before storage fees
apply. Ask PFS about alternative storage if
no one can collect your freight within the
designated free storage holding period.
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10.
HOW DO I MAKE A BOOKING WITH PFS?
A booking is as simple as
a phone call or an e-mail. Any additional
questions or queries you may have will be
answered immediately by our experienced
team. Once a booking has been arranged,
it is up to you to pack your things in either
*PFS cartons (available from many various
Melbourne locations) or any strong cartons
you have access to. Padlocked suitcases
are also acceptable. Don't forget to clearly
label each piece of your shipment with your
receiver's name and address. Limit approx.
25kg per piece to allow manual lifting.
Call us to take advantage of our free pick-up
available on selected days. Our skilled
drive team come to your door complete with
digital scales and all documents are completed
on the spot, at the comfort of your residence.
If you wish, you may also bring your freight
to our depot.
*PFS
LARGE CARTON 42 x 44 x 60cm
*PFS SMALL CARTON 40 x 30x
45cm
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